La Strada Moldova, 112 Emergency Service sign cooperation agreement

Chisinau, 27 November /MOLDPRES/ -  La Strada Moldova and the 112 National Single Service for Emergency Calls today signed an agreement on cooperation, meant to improve the assistance provided to domestic violence victims.   

At the signing event, the director of the 112 National Single Service for Emergency Calls, Liviu Oboroc, said that, given that the violence phenomenon witnessed a significant scale, especially now, during the pandemic, when the personal home had become a dangerous place for women and children, and the worrying statistics show that more and more people hit by violence acts call the single emergency number 112, our priority is to alert the special emergency services. ‘’And a subsequent action represents the support provided by the service of the Confidence Phone for Women and Girls 0 8008 8008. We are fully confident that this agreement represents a first step in the prevention and diminishing of the domestic violence and violence against women,’’ Oboroc noted.  

The director of the Women Programme of the La Strada Moldova International Centre, Daniela Misail-Nichitin, said that she hoped that this example would motivate also other emergency phone assistance services from the region to cooperate, to become more open, more flexible and the operators and councilors better prepared to meet the needs of domestic violence victims.      

Thus, practically, the agreement envisages that the 112 Service will redirect all calls of beneficiaries women and girls victims of domestic violence to the Confidence Phone for Women and Girls, if the beneficiary woman or girl refuses the intervention of police or is in crisis situation and needs emotional support and psychological counseling. The redirecting will be made when the beneficiary women or girls and beneficiaries men will need to be informed about their rights and the services available for the offences’ victims.     

photo: La Strada Moldova